Frequently Asked Questions
Everything you need to know about bringing Fable into your home.
What materials are used in Fable dinnerware?
Our ceramics are crafted from premium, lead-free stoneware that is artisan-finished in Portugal. We prioritize durability and sustainability, ensuring every piece is dishwasher, microwave, and oven-safe up to 450°F.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day trial period. If you aren't completely in love with your Fable pieces, you can return them for a full refund or exchange, provided they are in their original packaging.
Do you offer a warranty on your products?
Yes, we provide a one-year limited warranty against manufacturing defects. If your items arrive damaged or show unusual wear, please contact our support team with a photo of the issue.
Are your products ethically made?
Absolutely. We partner exclusively with transparent, family-run factories in Portugal and Belgium that provide fair wages and safe working conditions for all artisans.
How do I care for my flatware?
Our 18/10 stainless steel flatware is dishwasher safe. To maintain the finish, we recommend avoiding citrus-based detergents and ensuring pieces are dried promptly after the wash cycle.